The Power light and the Cartridge light are on The following light pattern displays on the product control panel:. Enter Product number or select to auto detect Step 3. Solution If the cover on the product is open, close it. Click the Services tab, and then click Align to print an alignment page. No software or drivers are available for this product with the selected operating system. The Power light is on and the Cartridge light blinks.

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Check the power adapter to make sure that the power cord is securely plugged into it.

HP Customer Support – Software and Driver Downloads

Windows found the driver for your device but encountered an error while attempting to install it. Solution Follow these steps to resolve the issue.

Press the Power button to turn the product on. Blinking lights The lights on the front of the product indicate the product status. Open the 970sce latch to remove the cartridge.

Wait for the print job to finish If the product is currently processing a print job, wait for the print job to finish. Solution Follow these steps to load paper in the product. Perform a power reset. One of the installers for this device cannot preform the installation at this time. Do not press the buttons on the ends of the duplexer when you reattach it. Scroll down and click on: Remove the rear access door Press the Power button to turn off the product. Clear the paper jam Follow these steps in the order presented to resolve the paper jam.

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Follow these steps to clean dwskjet paper feed rollers. Remove the rear access door.

Solved: HP DeskJet cse driver for Windows 10 bit – HP Support Community –

Remove selected files Download files. Remove the tape from the cartridge. Reinsert the cartridge Follow these steps to reinsert cartridges. The Power light is on and the Cartridge light blinks The following light pattern displays feskjet the product control panel:.

If the HP product does not turn on, press the Power button to turn it on.

Find the issue related to the blinking lights pattern you 970csee experiencing, and then follow the steps to resolve the issue. Europe, Middle East, Africa. There is a problem with the black cartridge. The following sections include solutions to resolve the cartridge issue.

Trying to clear jammed paper from the front of the product can damage the print mechanism. Thank you very much. If your product has a duplexer, gently reattach the duplexer to the rear of the product.

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Follow these steps to remove and then reinstall the cartridges. The carriage moves into the eeskjet area. The Power light and the Resume light are on.

I have the same problem with the HP cxi. Make sure that the carriage can move freely across the width of the product.

Use one of the following methods to clear the jam from the rear of the product. If your product does not have a duplexer, reattach the rear access door to the seskjet of the product.

Press the buttons on each side of the duplexer, and then pull it toward you to remove it. Please try again shortly.