Europe, Middle East, Africa. Information and links in this thread may no longer be available or relevant. The Virtual Agent is currently unavailable. Instead of typing a User ID and password, you can move your finger across a sensor to log on or start commonly used applications. Angel Alegre Created on April 28, Asia Pacific and Oceania.

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Instead of typing a User ID and probooj, you can move your finger across a sensor to log on or start commonly used applications. To set up the fingerprint reader for a different Windows user, log on to Windows as that person and then repeat steps 1 through 8.

HP ProBook s Fingerprint Scanner Board & Cable – 8k | eBay

Identifying the fingerprint reader A fingerprint reader provides extra security for the computer. Have you made any recent changes to your computer? After registering your fingerprint you can log off and then use your registered fingers to log on to Windows. Now you will be able to log in fingerlrint enrolled fingerprints.

HP Probook s Fingerprint Sensor not working – Microsoft Community

If prompted to register a second fingerprint, click a different finger on the hand graphic, and then repeat steps 5 and 6. You can follow the question or vote as helpful, but you cannot reply to this thread.

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This site in other languages x. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. How satisfied are you with this response? Fingerprint Scanner Not Working.

Javascript is disabled in this browser. I then proceeded to uninstall HP protect tools and the validity driver for the fingerprint sensor, then made sure these services were running:. The Virtual Agent is currently unavailable.

Details of the problem gingerprint steps I took to install drivers: Message 1 of 4. After reboot HP Protect Tools as before would enroll my fingerprints, but again no prompt at windows login came to log fingerprunt with fingerprint.

I then proceeded to uninstall HP protect tools and the scsnner driver for the fingerprint sensor, then made sure these services were running: I installed the drivers in roughly this order: I had to look for the credentials manager. Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. Verisoft Access Manager can manage all of your secure accounts and the required user names and passwords by recognizing your fingerprint.

Note on archived topics. I just got a new probook today, and it didn’t default to set up the fingerprint scanner. This thread is locked.

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HP ProBook 4540s Fingerprint Scanner Board & Cable 54.25008.621 – 8k

An image is attached showing both the device manager and the control panel! How satisfied are you with this reply? If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen, and then click Start Over.

HP usually hides their credentials manager, and it’s even harder to find in Windows 8. By swiping your finger perpendicular to the metallic sensor you can log on to the computer, a secure web page, or open a password protected program.

You must enter your user name, and the required password.